Cancellation and Refunds: To receive a refund, cancellations must be made no later than 24 hours before the reserved period begins. This rule also applies in cases of illness.
Confirmation: After completing your purchase, you will receive a confirmation email with details of the date, time, price, number of products, and VAT (MVA).
Prices and VAT: All prices include 25% VAT (MVA). The VAT amount will be clearly specified in your confirmation.
Delivery: Digital tickets/orders are sent via email immediately after payment. Physical products are delivered according to the delivery time stated at the time of purchase.
Order Handling: Orders are processed in the order they are received. You will receive a confirmation once your order has been registered.
Shipping: Any shipping costs will be clearly stated at the time of purchase and added to the total price. Shipping costs do not apply to digital products.
Payment: Payment is made using the methods offered at checkout (e.g., card, Swish, invoice).
Consumer Protection: These terms comply with applicable consumer protection legislation. Your statutory rights are not affected by the above rules.
